FAQ
If you receive a damaged product, please immediately contact us at our customer care.
Make sure to document the damage with photos and videos during unboxing for verification
Bulk orders are subject to specific terms and conditions, and returns or exchanges may not
be accepted unless stated otherwise in the agreement.
If your product is not working properly, contact our customer support for troubleshooting. If
the issue persists, you may claim warranty service, subject to our warranty terms
Yes, we offer warranties for most products, including a 1-year warranty for TVs and 1-year
on air conditioners. Details are available on the warranty page.
Free shipping is available on most standard orders. For bulk orders, shipping charges may
apply depending on the quantity and delivery location.
For bulk orders, please contact us through our customer care number (+918917001818) or
email hello@myjvc.in, and our team will assist you with your inquiry.
Purchasing 10 items or above will be considered bulk order on Shop SPPL Online Brand
Store.
To place a bulk order, you can reach out to our team via email on hello@myjvc.in Provide
details such as the product, desired quantity, delivery location, and any other specific
requirements.
Yes, we offer special discounts and pricing for bulk orders. The discounts may vary
depending on the quantity ordered, the product, and any ongoing promotions. Please
contact our team for specific pricing details.
Generally, we may require a partial or full payment upfront for bulk orders. Our team can
provide detailed information about payment options. You can select using Razorpay on our
website or do a bank transfer after discussing with our team.
The fulfilment time for bulk orders can vary based on the quantity ordered and product
availability. Our team will provide you with an estimated timeline once the order details are
finalized.
Once a bulk order is placed, it may not be possible to make significant modifications.
However, if you need to cancel or make changes, please contact our team immediately to
discuss the possibility and any applicable fees.
Absolutely! Our team can provide personalized assistance in selecting the right products or
services for your bulk order based on your needs and preferences.
Yes, we offer after-sales support to ensure your satisfaction with the bulk order. If you
encounter any issues or have questions after receiving your order, our customer support
team is here to assist you.